About Us
Who We Are
We're Intraframe US, but you can call us Intraframe for short. We opened our doors in 2019 with one goal: To provide a premium service that genuinely protects businesses from the ever-growing threat of cyberattacks.
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We're headquartered just outside of Memphis, where blues and barbecue are king, and data breaches are not welcome. Most of our clients call the Memphis metro home, though many operate branches across multiple states. This national reach has made flexibility core to who we are: delivering scalable, tailored support wherever our clients need it.
We are a small-but-mighty experienced crew, led by a husband-and-wife duo, with a client-first service model. To us, there is no greater honor than being the trusted guardians of the livelihoods and interests of the ones we serve.
Our Approach
We take a personal, hands-on approach to every client relationship. We believe that great security isn’t about flashy tools or the latest buzzwords. It’s about doing things the right way, the first time. With Intraframe, you get real people with real expertise (not ChatGPT specialists) that understand your business and work tirelessly to keep it safe. We’re the team you come to know and trust. We're ones you call when things go wonky.
Effective cyber defenses rely on a strong foundation, and that starts with a cohesive IT estate. By offering both Managed Security and Managed IT Support services, we ensure every layer of your technology infrastructure is secured, monitored, and optimized. We make technology a business enabler, not a source of risk or distraction.
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Our growth? It's a direct result of the power of word-of-mouth recommendations, because we're really, really good at what we do ☺︎
Our Mission
Our mission is to deliver advanced cybersecurity solutions with the precision and discretion expected of a personal concierge.
Our philosophy is simple: Exceptional protection is adaptive, proactive, and seamlessly managed.
Our Values
We aim for excellence in all aspects of our business and we guide ourselves by the fundamental InfoSec principles of the CIA Triad: Confidentiality, Integrity, and Availability. These principles underscore our unwavering commitment to delivering exceptional services and maintaining the highest standards of trust and security for our clients.
QUALITY
Excellence: That's our motto. We deliver superior quality in all we do, with meticulous attention to detail. We go above and beyond to provide innovative and reliable solutions that are tailored to your needs.
INTEGRITY
We uphold ourselves to the highest ethical standards of honesty and transparency, establishing trust as the foundation for every relationship. We believe in delivering what we promise.
CONFIDENTIALITY
We respect the privacy of your data and information. Your trust is paramount to us, and we employ rigorous measures to ensure that your sensitive data remains confidential and secure.
AVAILABILITY
We understand the critical nature of your digital assets. Our 24/7/365 operation ensures uninterrupted protection and significantly reduces downtime in the event of a successful breach. We are always on guard.
Our Leadership
Intraframe US is the formal evolution of our founder's long-standing reputation for technical expertise. Jacob Waltz has served as a trusted advisor in Information Security, Systems Administration, and Signal Processing to private interests long before the firm’s official founding in 2019.
Wife, Danielle Waltz, later joined as Chief Administrative Officer to translate that expertise into a premium, family-led operation. Together, they ensure the dedication that built our founder’s name remains the hallmark of every client experience.
Interested in working with us?
We are always looking for talent that can uphold our standard of 'Excellence' and the values that set us apart. Discover our latest job openings on our LinkedIn page.
Don't see a perfect fit? No worries! If you're US based and have a background in Systems Administration, Network Engineering, Solutions Architecture, or DevOps, we want to hear from you!
Feel free to submit your resume below. We review all submissions and may reach out to discuss potential opportunities that align with your strengths.